The Eyelash Design Company offers free delivery on orders over £35 - This is applicable to all deliveries within the UK.
On orders totaling less that £35, we charge £3.99 + VAT for delivery - This is applicable to all deliveries within the UK.
Signed for delivery services will be used in all instances.
Please ensure we have your up-to-date contact details, including mobile number and email address, as you will be contacted about your delivery time.
If you place your order before 1pm, Monday – Thursday, we will aim to process and dispatch your order on the same day. It should be noted that orders placed on Fridays before 1pm will not be delivered until the following Monday at the earliest. Deliveries will not be made on Saturdays.
Although we expect, in most instances, that orders should be delivered the next day, this may not always be the case; delivery to certain locations may take up to five working days.
Delivery is undertaken by an independent delivery company and once goods have left our warehouse all such goods will be under the control of that company. We may assist customers with tracking orders but please be advised that delays may occur due to weather and transportation issues and therefore we cannot accept liability in these instances.
If you require next day delivery, please call 0205 500 9028 during office hours and we will process the order for you.