FAQ - FREQUENTLY ASKED QUESTIONS

Treatments and Products


How long do eyelash extensions last?

This depends on your eyelash treatment. Classic and Russian lashes will last the lifetime of the natural lashes they are adhered to, which is generally 4 – 6 weeks. After this time, most lashes will have fallen. To keep lashes looking their best, it is recommended to have regular infill treatments every 2 – 3 weeks and to follow the aftercare your technician recommends.


Can I use my normal skin care products?

Yes, as long as you avoid applying oil-based products directly on to the lash extensions. Eye creams in particular must be used with care. If in doubt, check the product label!


Can I have eyelash extensions if I wear contact lenses?

We recommend you remove contact lenses for the duration of the treatment, but after that you can wear them as normal.


Do they damage your natural lashes?

Lash Perfect lash extensions do not damage the natural lashes. With correct aftercare, the natural lash should remain unaffected.


How does it feel to have lash extensions applied?

Application is gentle, totally comfortable, and your eyes will be protected. You will need to keep your eyes closed for the duration of the treatment. Your technician will have been specially trained to ensure your comfort while applying any lash extensions.


How long can I wear lash extensions for?

Lash Perfect lash extensions can be worn continually. We recommend that a fresh set is applied occasionally just to keep them looking their best.


Do I need a patch test for brow colouring or lash tinting?

A patch test is required 24 hours prior to all lash and brow tinting.


My brows are very sparse, is there a treatment I can have that lasts longer than a tint?

Yes, Hi Brow Expert colour sits on the skin and can last up to two weeks. Towards the end of the two weeks, the colour gradually lifts away leaving the natural eyebrow hairs intact. You may need to fill any small areas with the Hi Brow Pencil or Hi Brow Powder Compact to keep your brow shaping and to ensure your brows remain well groomed.


Do I have a choice of colour?

Yes – a colour to match your natural hair colour or your desired colour can be mixed for you.


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